Public relations quality management may be defined as the totality of features and characteristics of public relations services that bear on their ability to satisfy stated or implied needs in accordance with accepted professional standards. This course will focus on how to ensure quality in public relations services such as community relations, stockholder relations, labor relations, employee relations, etc. Students are required to analyze and critique quality in public relation services.
Course Catalogue
The course focuses on the ways of gathering, organizing, refining, and disseminating knowledge. Students will learn the types of knowledge and realize the significance of knowledge management and organizational learning given the rise of knowledge driven economies. Students are expected to investigate how knowledge is created and managed.
The course focuses on the ways of gathering, organizing, refining, and disseminating knowledge. Students will learn the types of knowledge and realize the significance of knowledge management and organizational learning given the rise of knowledge driven economies. Students are expected to investigate how knowledge is created and managed.
This course offers students an introduction to the nature of conflict from where/how/why it emerges and the means to manage conflict. Students will learn the methods of conflict resolution and nonviolent change at various levels. They will come to learn the techniques of negotiation, mediation and advocacy.
Strategic issues and crisis management is one of the key areas of public relations research and practice. It relates directly to crisis management, issues management, reputation management, image restoration and change management. It refers directly to the operation of management and the whole operation of modern organizations. In this course, students will investigate the theory and practice of issues and crisis management. Student will be required to monitor an issue and/or crisis to prepare and appropriate communication plan.
In a very competitive electronic media industry, a manager has a vital role to play in ensuring success. The course will focus on the tasks faced by a broadcast manager which include: program/production management; quality control; managing people, training evaluation; broadcast skills development; managing the budget; audience research; use of advanced technologies and planning. Students will also be introduced to the media landscape with regards to globalization, media law, new technologies and solutions to meet the challenges.
This course will provide students sufficient knowledge of how to run/manage a publication business efficiently. The main focus will be on how a manager of publication designs his workload to upgrade performance of the company. In so doing, the course will explore the following topics: creation of technical documents; coordinating supervising the teams of writers, editors, illustrators; developing organizational style guides; controlling the budget; negotiating with the vendors and other related topics.
The means of communication are increasingly organized, distributed and consumed on a global basis. This course examines closely the conditions of the globalized media, comparing and contrasting genres, modes of news presentations, popular music industries and patterns of consumption. These will have implications on how local organizations undertake strategic communication and integrated marketing communication.
This course explores the anthropology and sociology of the “image.” It demonstrates how images are used to construct and disseminate meanings in all societies for many purposes ranging from the religious, the political and the commercial reasons. A particular emphasis will be placed on the use of images for symbolic purposes, how they are perceived, circulated ‘B’ and decoded. Attention will also be paid to fleas such as installations, makeup and costumes.
This course discusses the process of developing a story for fiction. Students will learn about story elements and the art and craft of translating an idea into a final script. A worldwide recognized structure of film story will be discussed. The course will also focus on the principles of modern dramaturgy.